Smartrise Engineering

Website Redesign

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About the Project

Smartrise engineers, manufactures, and sells elevator controllers.

The goal was to update the site with new photos and to covert it to a WordPress site that everyone can update. The previous site only showed the inside of an elevator car, not the controllers they sold.

UX Challenges

To guide the user to manuals and help articles before they call the support line.

UX Solutions

Clear navigation links and a split homepage banner guided customers to the correct manuals and articles.

Process/Outcome

Starting with post-it notes I laid out each page and the category it belonged in.

Adding clear menu links and a contact page users were able to contact the correct department.

The WordPress template was setup for employees to easily update.